Terms & Conditions

By downloading or using the app or using our website, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Hula Global Fashions Private Limited.

Hula Global Fashions Private Limited is committed to ensuring that the website is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The Hula Global web application stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Hula Global app won’t work properly or at all.

You should be aware that there are certain things that Hula Global Fashions Private Limited will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Hula Global Fashions Private Limited cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, Hula Global Fashions Private Limited cannot always take responsibility for the way you use the website i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Hula Global Fashions Private Limited cannot accept responsibility.

With respect to Hula Global Fashions Private Limited’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Hula Global Fashions Private Limited accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Hula Global Fashions Private Limited does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2021-08-21

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at Hula Global Fashions Private Limited, C-71, Noida sector 65, Gautam Buddha Nagar.

Refund Policy

Hula Global provides its customers with only strictly quality-controlled goods without exemption according to ‘Hula Global’ quality standard. We will follow the specifications as instructed by the customer at the time of order. Any changes during the production will be notified and confirmed by the customer. We DONOT accept any returns or refunds for any customized goods at all once the order has been placed or shipped. So you can ask for pictures, video conference or anything that would be possible to show you your followed specifications.

You can make any changes on the garment as long as the sample has not been approved for bulk production or shipped out. We can also make changes after the order has been shipped, but you will have to pay for the shipment and re-shipment of the garment.

Shipping & Delivery Charges

DHL, Fedex Courier worldwide are our primary carriers.

Please be aware that DHL and FedEx Priority mail may take up to 4 to 5 days to arrive and DHL Parcel Post can take 2 weeks to arrive within USA or Canada and up to 2-3 weeks to HI and AK

In addition to above shipping options, we might also use different courier services which seem best for the location of delivery.

We do not take responsibility for guaranteed delivery, the guarantee of delivery of your order is undertaken by the shipping company who provides us the tracking information.

It is your responsibility to get in contact with the shipping company once we have given you the tracking id of the goods shipped we do not own a shipping company , so we ship the goods as a favour to the clients so they don’t go through other hassles, we do not take responsibility for lost shipment.

In case of the lost shipment, a client will either have to pay the production charges again and in case the shipping company does not waive the shipping charges, that will have to be paid too.

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